# Transfer Booking, Pricing & Dispatch Software

> 12 modules in one platform: booking engine, pricing with quote lock, fleet and driver compliance, dispatch, live GPS, mobile apps, public API and accounting.

https://transferarc.com/product

## 01 Booking & Reservations

Every kind of transfer, one booking engine.

- **Hold, confirm, amend, cancel**: Holds expire automatically; confirmation posts to the books in the same transaction.
- **Time-slab cancellation policy**: Company-configurable fee slabs by time before pickup, with a fee preview.
- **Amendments with re-pricing**: A change creates a new locked quote; credit is re-checked on increases.
- **Multi-leg and round trips**: Up to 50 legs per booking, each with its own locked quote.
- **Group bookings with manifests**: Passenger manifests with CSV import and line-by-line validation.
- **Recurring and flight-linked**: Daily or weekday series; flight delays move the pickup, not the price.
- **Payment modes**: On credit, prepaid by bank transfer, card or cash, or cash to the driver.
- **Corporate booking approvals**: Employee bookings routed through an approval workflow.
- **Online booking for customers**: Self-service booking and payment.
- **Flight status tracking**: Flight-linked pickups follow live arrival times.

## 02 Pricing Engine

Right price, every audience, locked at the moment of quote.

- **Five pricing models**: Per-km, per-hour, zone-to-zone, slab and package rates.
- **Versioned rate cards**: Immutable once published; publishing needs a second approver.
- **Surcharges and extras**: Peak, season, night and holiday — no compounding. Tolls, parking, waiting, extra stops.
- **Agent markup by tier**: Net and selling price kept separately across agent, retail and corporate audiences.
- **Quote lock**: A quoted price is honoured even if the rate card changes later.
- **Multi-currency and VAT**: Exchange-rate snapshot, display currency, and VAT from the country pack.
- **Promo and voucher engine**: Discount codes and vouchers with usage limits and validity.

## 03 Fleet Management

Know what every vehicle can legally do today.

- **Vehicle master**: Class, capacity, ownership, groups, branches and photo.
- **Document compliance**: Registration, insurance, operating permit and inspection with expiry reminders and automatic blocking.
- **Second-person verification**: Uploaded documents are verified by a different user.
- **Vendors and sub-contractors**: Vendor vehicles on trips, cost per trip and vendor payables.
- **Maintenance, fuel and depreciation**: Service schedules, fuel logs and asset depreciation per vehicle.

## 04 Drivers

Compliant drivers, settled to the last cent.

- **Driver records and documents**: ID or residence permit, licence, driver permit, medical and police clearance with reminders.
- **Driver pay terms**: Per-trip amount or revenue share.
- **Driver settlement**: Earnings set off against cash in hand; hand-ins recorded.
- **Cash collection tracking**: Cash trips post to a driver cash-in-hand account until handed in.
- **Driver app**: Trips, navigation, status updates, cash collection and settlement.
- **Payroll & statutory filings**: Driver and staff payroll with local contributions and wage-protection files.
- **Duty roster and driver scoring**: Shift planning and driver performance scores.

## 05 Dispatch & Operations

From booking to drop-off, nothing falls through.

- **Dispatch board and auto-dispatch**: Manual or automatic assignment; forward-only status flow in the company time zone.
- **Assignment safeguards**: Class must match; blocked or busy vehicles and drivers are refused.
- **Vendor fallback**: Assign a vendor vehicle and record its cost per trip.
- **Completion and no-show posting**: Completing recognises revenue and VAT; no-shows charge per policy.
- **Live GPS, ETA and geofencing**: Track every trip in real time with arrival estimates and zones.
- **SOS and safety**: One-tap SOS from the driver app with instant alerts to operations.

## 06 Agents & Corporate Clients

A B2B channel you can trust with credit.

- **Agents and sub-agents**: Agent accounts, one level of sub-agents, members and tiers.
- **Credit by maker-checker**: Limits raised by approval, only with complete KYC.
- **Deposits and top-ups**: Bank-transfer or cash deposits, slips, refunds and automatic emails.
- **Corporate accounts**: Cost centres, contract rates, consolidated monthly invoices.
- **Statements and ageing**: Account statements and receivables ageing.
- **Agent/Client app**: Booking, tracking and payment; agents also see pricing, credit and ledger.
- **Public REST API**: API keys, rate limits, sandbox and webhooks for integrators.

## 07 Notifications & CX

The right message, in the right language, on the right channel.

- **Event catalogue**: Bookings, trips, flights, invoices, receipts, approvals, credit alerts, renewals.
- **Multilingual templates**: Language defaults per country with company overrides and an editor.
- **Company-branded email**: Sent as “Company via TransferArc” with the company’s reply-to.
- **In-app inbox and push**: Notification bell, 90-day inbox and Firebase push.
- **SMS and WhatsApp**: Booking and trip messages over SMS and WhatsApp.
- **Multilingual and RTL interface**: Left-to-right and right-to-left layouts, with local calendars alongside Gregorian.

## 08 Integrated Accounting

Books that close themselves.

- **Double-entry ledger**: Debit equals credit enforced in the database; posted journals are immutable.
- **Auto-posting**: Every operational event posts once, in the same transaction.
- **Period close**: Fiscal years closed in order; reopened only by approval.
- **Receivables and payables**: Receipts allocated oldest first; vendors, workshops, drivers and refunds.
- **Bank reconciliation**: CSV import with saved mappings, auto and manual matching.
- **Payment gateways**: Online card payments post straight to the ledger.

## 09 Tax & E-invoicing

Compliant from the first invoice.

- **Country e-invoicing**: Built in-house: UBL 2.1 XML, hash chain, signature and QR — including ZATCA Phase 2 for Saudi Arabia.
- **Per-company onboarding**: Certificate request, compliance checks, clearance and reporting with the tax authority.
- **Bilingual invoice PDF**: PDF/A-3 in two languages with QR and the cleared XML embedded.
- **VAT/GST engine and return**: Rates and rules from the country pack; return boxes compared with the ledger.

## 10 Reports & Analytics

The owner’s view of the business, in one screen.

- **Owner dashboard**: Widgets shown by permission, refreshed every minute.
- **Financial statements**: Income statement, balance sheet and cash flow with PDF and CSV.
- **Profitability**: Contribution margin by vehicle, driver, branch, client and route.
- **Analytics and forecasting**: Trends, demand and revenue forecasts for owners.

## 11 Security, Roles & Audit

Your data, protected. Staff only see what they should.

- **Encryption**: AES-256-GCM for secrets; sensitive documents only through short-lived signed links.
- **Roles and data scopes**: Scopes by branch, vehicle group or entity; anti-escalation rules.
- **Maker-checker approvals**: Sensitive changes need a second person.
- **Platform audit log**: Append-only, never storing secret values.
- **Two-factor sign-in**: OTP-based second factor on sign-in.
- **API IP allow-lists**: Restrict API keys to approved IP addresses.

## 12 Platform & Setup

Up and running in days, not months.

- **Guided company setup**: Branches, fleet, users and opening balances, step by step.
- **Country packs**: Tax, documents, payments and locale per country.
- **Management Panel**: Role-based navigation, Arabic RTL, mobile-responsive.
- **Owner app**: Owner dashboard, approvals and profitability on mobile.
- **White-label**: Run the platform under your own brand.

## Frequently asked questions.

### What does TransferArc include?

TransferArc includes 12 modules: booking and reservations, a pricing engine, fleet management, drivers, dispatch and operations, agents and corporate clients, notifications, integrated accounting, tax and e-invoicing, reports and analytics, security and audit, and platform setup. Every module is available on the web panel, the mobile apps and the API.

### Which pricing models does TransferArc support?

Five: per-kilometre, per-hour, zone-to-zone, slab and package rates. Prices come from versioned rate cards that cannot be changed once published, with surcharges for peak, season, night and holidays, extras such as tolls, parking and waiting, and agent markup by tier. A quoted price stays locked even if the rate card changes later.

### Can TransferArc handle group, multi-leg and recurring bookings?

Yes. One booking can have up to 50 legs, each with its own locked quote. Group bookings carry passenger manifests with CSV import and line-by-line validation. Recurring trips run as daily or weekday series, and flight-linked pickups follow live arrival times, so a delay moves the pickup and not the price.

### How does dispatch work in TransferArc?

Dispatchers assign trips on the dispatch board or let auto-dispatch do it. The vehicle class must match the booking, and vehicles or drivers that are blocked or busy are refused. If no own vehicle is free, a vendor vehicle can be assigned and its cost per trip recorded. Live GPS, ETA and geofencing track every trip.